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eSignSupport
We're here to help. We respond within 48 hours, Sunday to Thursday.
The fastest way to reach us is our contact form.
Open contact form →Frequently asked questions
How do I sign a PDF?
Open the app, tap Sign, pick a PDF from Files, long-press anywhere on the document to add a signature field, then tap Sign now. You can draw, type, or photograph your signature.
Where do my signed documents go?
They're saved in your library inside the app. You can also share them to Files, WhatsApp, Mail, or anywhere else via the share sheet. Nothing is ever uploaded to a server.
How do I remove the watermark?
The watermark is removed when you upgrade to Pro, including from documents you signed before upgrading.
Can I use eSign without an account?
Yes. eSign has no accounts and works completely offline.
How do I cancel my subscription?
Open the app → Settings → Manage subscription, or go to Settings → Apple ID → Subscriptions on your iPhone.
What happens to my data if I delete the app?
Everything is permanently deleted. We have no server backup. Share signed documents to Files, Mail, or another location before deleting the app.
Does eSign support Arabic?
Yes. The entire UI is available in Arabic with proper RTL layout, Hijri (Umm al-Qura) and Gregorian dates, and Arabic script fonts for typed signatures.
Is eSign legally binding?
Standard Electronic Signatures created in eSign are legally valid for most private contracts under Saudi ETL 2007, UAE Federal Decree-Law 10/2025, Egyptian Law 15/2004, and Moroccan Law 53-05. For contracts that require a Qualified Electronic Signature, use Nafath (Saudi Arabia) or UAE Pass alongside eSign.
How do I restore my purchase on a new iPhone?
Open Settings → Subscription → Restore Purchase while signed into the same Apple ID that made the purchase. Lifetime purchases persist across devices and reinstalls.
I'm getting an error. What do I do?
Use the contact form to describe the error, your iPhone model, and iOS version.
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